+44 (0)333 224 8866 [email protected]

Privacy Policy

Last Updated On 20-Feb-2024

Effective Date 20-Feb-2024

This Privacy Policy describes the policies of Help To Pass, 78, 86 Pennywell Rd, St Jude’s, Bristol, Avon BS5 0TG, United Kingdom of Great Britain and Northern Ireland (the), email: [email protected], phone: 03332248866 on the collection, use and disclosure of your information that we collect when you use our website ( https://helptopass.co.uk ) (the “Service”).

By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect:

We will collect and process the following personal information about you:

  1. Name
  2. Email
  3. Mobile
  4. Address
  5. Work Address
  6. Payment Info

Retention Of Your Information:

We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint
with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links & Use Of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may contact our Grievance Officer at:

We will address your concerns in accordance with applicable law.

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Testimonials

I found Help To Pass online and they have been really amazing with helping me pass my driving test. My Instructor has been flexible to accommodate my busy schedule as a I’m full time student doing A-levels. I am happy to have finally passed my test with this company and would definitely recommend to anyone who is looking for a Driving Instructor.

habs is the best thing since sliced bread, so patience and all round amazing guy! He always kept me calm and always reassured me that I was always doing my best and motivated me to do the best I can! Always believed in me when I didn’t believe myself - couldn’t recommend someone more than him! going to miss our banter but I wish him all the best and anyone who gets him next! You are with the best!

From 0 experience to passing my test within 3 months I cannot recommend Help To Pass enough.From the beginning, the professionalism exhibited by Habeel was outstanding. He was punctual and courteous, and seemed committed to creating a comfortable and enjoyable atmosphere throughout the lessons.Booking and communication with Habeel were seamless processes, and he was incredibly accommodating to my busy schedule.Professionalism aside, Habeel was a very thorough and knowledgeable instructor, who not only helped teach me to drive, but also understand the nuances of the driving test.In short, working with Habeel has been an incredible experience and the perfect choice for someone wanting to learn to drive.

I found Help To Pass on Google search after trying so many other companies and Instructors. They have taken me on short notice as my Instructor who I had some lessons had to leave for a family emergency. I did an intensive course with Help To Pass and I’m really pleased to say I have passed with my first ever attempt with 4 minors. My Instructor worked really hard with me to get me test ready and did not allow me to cut any corners. Very precise and enabled me to reflect on my mistakes and correct them straight away. Would definitely and highly recommend to anyone.

Habeel is a great driving instructor. He has a excellent teaching style and helps you prepare for the test in a very clear and concise way. I'm very happy that I choose him to be my instructor and can't fault him.

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